Global Restaurant POS Terminals Market Growth, Share, Size, Trends and Forecast (2025 - 2031)

• In January 2024, ParTech, Inc., restaurant POS provider, launched the PAR Wave - an All-In-One touch panel designed for hardware component for the hospitality industry. PAR's Wave combines performance, security, functionality, and new design to meet the demands of the restaurant industry.

• In August 2023, Snack POS, restaurant point of sale system provider, partnered with PAX, provider of secure electronic payment terminal solutions to launch Europay, MasterCard, and Visa (EMV) enabled terminals to restaurants, securing payment and convenience for both customers and businesses.

• In May 2023, Toast, Inc., restaurant POS provider, partnered with Deliverect, a provider of solutions that help simplify online orders from food delivery businesses into the POS systems of restaurants. Through this partnership, Deliverect aimed to use the Toast Partner Ecosystem to enable restaurants to manage online orders from their Toast POS systems with enhanced flexibility and ease.

The global restaurant POS terminals market is segmented into components including hardware, software, and services, each playing a critical role in the functionality and operation of POS systems within foodservice establishments. Hardware components encompass the physical devices such as terminals, touchscreens, barcode scanners, printers, and card readers that facilitate order processing and payment transactions. These components are essential for ensuring smooth operations at the point of sale, providing durability, speed, and reliability required in fast-paced restaurant environments.

Software components form the core intelligence of POS systems, encompassing applications that manage menu configurations, order taking, inventory management, and customer relationship management (CRM). Modern POS software solutions are increasingly cloud-based, offering benefits such as real-time data access, remote management capabilities, and integration with third-party services like online ordering platforms and delivery management systems. This integration enhances operational efficiency and supports seamless customer service across various restaurant formats.

Services in the restaurant POS market include installation, maintenance, training, and support provided by POS vendors or third-party providers. These services are crucial for ensuring proper setup and ongoing functionality of POS systems, addressing technical issues promptly, and training restaurant staff to maximize the use of POS software and hardware effectively. Additionally, service providers offer customization options to tailor POS solutions to specific restaurant needs, enhancing system usability and operational efficiency.

In terms of product segmentation, the market includes fixed POS terminals and mobile POS terminals, each catering to different operational needs within the restaurant industry. Fixed POS terminals are stationary devices typically found at checkout counters or order stations, offering robust hardware capabilities and reliable connectivity for handling high transaction volumes in full-service restaurants (FSR), quick-service restaurants (QSR), and bars & pubs. These terminals are preferred for their durability and ability to support complex POS software functionalities.

Mobile POS terminals, on the other hand, provide flexibility and mobility for serving customers directly at their tables, outdoor seating areas, or during events. These handheld devices, often tablets or smartphones equipped with POS software and accessories like card readers, enable staff to take orders, process payments, and access real-time information from anywhere within the restaurant premises. Mobile POS terminals are particularly advantageous for cafes & bistros and other dining formats requiring agile and customer-centric service delivery.

North America is a leading region in the adoption of advanced POS technologies, driven by a high concentration of foodservice establishments and strong demand for efficient operational solutions. The region benefits from robust infrastructure supporting digital payment systems, cloud-based POS solutions, and integrated technologies for enhancing customer service and operational efficiency in restaurants. Key markets within North America include the United States and Canada, where stringent data security regulations and evolving consumer preferences for digital payment methods shape market trends.
Europe represents a mature market for restaurant POS terminals, characterized by widespread adoption of digital technologies and stringent regulatory standards governing data protection and payment security. Countries like the United Kingdom, Germany, France, and Spain lead in POS technology adoption, with a focus on integrated POS solutions that support multi-location management, online ordering, and loyalty programs. The region's diverse dining culture and emphasis on customer experience drive innovation in POS functionalities tailored to meet specific market demands.

Global Restaurant POS Terminals Segment Analysis

In this report, the Global Restaurant POS Terminals Market has been segmented by Component, Product, Application and Geography.

Global Restaurant POS Terminals Market, Segmentation by Component

The Global Restaurant POS Terminals Market has been segmented by Component into Hardware, Software and Service.

Hardware components include the physical devices essential for processing transactions and managing orders at the point of sale. These components typically encompass terminals, touchscreens, barcode scanners, printers, and card readers. Their robustness, speed, and reliability are vital in supporting the high transaction volumes and demanding operational environments of restaurants, ensuring smooth and efficient customer service.

Software components form the intelligence behind POS systems, encompassing a wide range of applications designed to manage various aspects of restaurant operations. POS software handles tasks such as menu configuration, order management, inventory tracking, and customer relationship management (CRM). Modern POS software solutions often leverage cloud-based technology, offering benefits such as real-time data access, remote management capabilities, and integration with other business systems like online ordering platforms and inventory management systems. This integration enhances operational efficiency, facilitates data-driven decision-making, and supports seamless customer interactions.

Services in the restaurant POS market play a critical role in ensuring the effective deployment and ongoing functionality of POS systems. These services include installation, maintenance, technical support, and training provided by POS vendors or third-party service providers. Installation services ensure that POS hardware and software are set up correctly and integrated with existing systems. Maintenance and technical support services address any issues that arise, minimizing downtime and ensuring uninterrupted operation. Training services are essential for equipping restaurant staff with the skills and knowledge needed to utilize POS systems effectively, optimizing workflow efficiency and enhancing overall customer service levels.

Together, these components—hardware, software, and services—comprise the foundational elements of the global restaurant POS terminals market, enabling foodservice establishments to streamline operations, improve service delivery, and enhance the overall dining experience for customers. As technology continues to advance and customer expectations evolve, POS solutions are expected to play an increasingly integral role in the digital transformation of the restaurant industry globally.

Global Restaurant POS Terminals Market, Segmentation by Product

The Global Restaurant POS Terminals Market has been segmented by Product into Fixed POS Terminal and Mobile POS Terminal.

Fixed POS terminals are stationary devices typically found at checkout counters or order stations in restaurants. They are characterized by their robust hardware components, including terminals, touchscreens, printers, and card readers, designed to handle high transaction volumes and support complex POS software functionalities. Fixed POS terminals are ideal for full-service restaurants (FSR), quick-service restaurants (QSR), and bars & pubs, providing durability, reliability, and consistent performance essential for managing peak service periods effectively.

In contrast, mobile POS terminals offer flexibility and mobility, enabling restaurant staff to serve customers directly at their tables, outdoor seating areas, or during events. These terminals are typically handheld devices such as tablets or smartphones equipped with POS software and accessories like card readers. Mobile POS terminals empower staff to take orders, process payments, and access real-time information from anywhere within the restaurant premises, enhancing operational agility and customer service responsiveness. They are particularly favored in cafes & bistros and other dining formats where personalized and efficient service delivery is paramount.

The segmentation by product reflects the diverse operational requirements and customer service expectations within the restaurant industry. Fixed POS terminals provide reliability and comprehensive functionality suitable for managing large-scale operations and peak service demands, while mobile POS terminals offer flexibility and enhanced customer interaction capabilities, supporting agile service delivery in dynamic dining environments. As restaurants continue to embrace digital transformation and seek innovative ways to enhance operational efficiency and customer experience, both fixed and mobile POS solutions are expected to play integral roles in shaping the future of restaurant technology worldwide.

Global Restaurant POS Terminals Market, Segmentation by Application

The Global Restaurant POS Terminals Market has been segmented by Application into FSR, QSR, Bars & Pubs, Cafes & Bistros and Others.
Full-service restaurants, or FSRs, encompass dining establishments where customers are seated at tables and served by waitstaff. POS terminals in FSRs are designed to handle a wide range of functionalities, including order taking, table management, menu customization, and payment processing. These terminals often integrate with kitchen display systems (KDS) to streamline communication between front-of-house and back-of-house operations, ensuring efficient service delivery and enhancing overall dining experiences.
Quick-service restaurants, or QSRs, focus on fast and efficient service, typically involving counter ordering and quick turnover of customers. POS terminals in QSRs are optimized for speed and simplicity, facilitating rapid order entry, payment processing, and order fulfillment. These terminals may include features such as self-service kiosks, mobile ordering capabilities, and integration with digital menu boards to enhance customer convenience and operational efficiency.
Bars and pubs require POS terminals that support fast-paced beverage and food service, often with a focus on inventory management for beverages and real-time order processing. POS systems in bars and pubs may include features like tab management, drink specials, and integration with point-of-sale inventory to track stock levels and manage pricing dynamically. These terminals enable bartenders and servers to provide efficient service while maintaining accurate records of transactions.
Cafes and bistros typically offer a relaxed dining atmosphere with a focus on coffee, pastries, light meals, and casual dining options. POS terminals in cafes and bistros are versatile, supporting both counter service and tableside ordering. They may include features for managing customized orders, loyalty programs, and mobile payment options to cater to diverse customer preferences and enhance customer retention through personalized service.
This segment includes specialty dining venues such as fine dining restaurants, ethnic restaurants, food trucks, and other niche establishments that require tailored POS solutions to meet specific operational needs and customer expectations. POS terminals in specialty dining venues may incorporate advanced features such as reservation management, guest seating preferences, multi-language support, and integration with customer relationship management (CRM) systems to deliver personalized dining experiences and ensure operational efficiency.

Global Restaurant POS Terminals Market, Segmentation by Geography

In this report, the Global Restaurant POS Terminals Market has been segmented by Geography into five regions; North America, Europe, Asia Pacific, Middle East & Africa and Latin America.

Global Restaurant POS Terminals Market Share (%), by Geographical Region, 2024

North America is a leading region in the adoption of advanced POS technologies, driven by a high concentration of foodservice establishments and strong demand for efficient operational solutions. The region benefits from robust infrastructure supporting digital payment systems, cloud-based POS solutions, and integrated technologies for enhancing customer service and operational efficiency in restaurants. Key markets within North America include the United States and Canada, where stringent data security regulations and evolving consumer preferences for digital payment methods shape market trends.
Europe represents a mature market for restaurant POS terminals, characterized by widespread adoption of digital technologies and stringent regulatory standards governing data protection and payment security. Countries like the United Kingdom, Germany, France, and Spain lead in POS technology adoption, with a focus on integrated POS solutions that support multi-location management, online ordering, and loyalty programs. The region's diverse dining culture and emphasis on customer experience drive innovation in POS functionalities tailored to meet specific market demands.
Asia Pacific emerges as a region of significant growth opportunities for restaurant POS terminals, fueled by rapid urbanization, increasing disposable incomes, and expanding foodservice industries across countries such as China, Japan, India, and South Korea. POS adoption in Asia Pacific is driven by the rise of quick-service restaurants (QSRs), casual dining formats, and increasing consumer preference for digital payment solutions and mobile ordering platforms. The region's diverse market landscape and technological advancements in mobile technology contribute to the adoption of innovative POS solutions designed to enhance operational efficiency and customer engagement.
Latin America showcases a growing demand for restaurant POS terminals, driven by urbanization, rising middle-class populations, and a burgeoning foodservice sector. Countries like Brazil, Mexico, Argentina, and Chile are key markets where POS vendors focus on offering scalable and cost-effective solutions that cater to the needs of both large restaurant chains and small independent operators. The adoption of cloud-based POS systems and mobile payment solutions is gaining traction in Latin America, supported by efforts to modernize restaurant operations and improve customer service experiences.

This report provides an in depth analysis of various factors that impact the dynamics of Global Restaurant POS Terminals Market. These factors include; Market Drivers, Restraints and Opportunities

Drivers, Restraints and Opportunity Analysis

Drivers :

• Cloud-based solutions
• Digital payment systems

• Contactless payments - Contactless payments have emerged as a pivotal advancement in the realm of transaction technology, revolutionizing how payments are processed in various sectors, including the global restaurant industry. This method allows customers to make secure payments for their meals by simply tapping their contactless-enabled credit cards, smartphones, or wearable devices near a POS terminal equipped with Near Field Communication (NFC) technology. The seamless and quick nature of contactless transactions enhances the dining experience by reducing transaction times and minimizing physical contact between customers and staff, which has become particularly significant amid health concerns such as the COVID-19 pandemic.

  Restaurants embracing contactless payment solutions not only cater to evolving consumer preferences for convenience and speed but also benefit from operational efficiencies. For instance, faster transaction processing speeds up table turnover, improving overall service efficiency during peak dining hours. Moreover, contactless payments contribute to enhanced customer satisfaction by offering a hassle-free payment experience, reducing queues, and providing a sense of security through encrypted transactions and fraud protection measures embedded in NFC technology.

  From a technological standpoint, the adoption of contactless payments in restaurants often involves integrating POS systems with NFC-enabled terminals capable of securely processing contactless transactions. This integration enables restaurants to accommodate diverse payment preferences and stay aligned with global trends towards digital and mobile payment methods. As regulatory frameworks and consumer trust in contactless technology continue to evolve, restaurants that invest in robust and flexible POS solutions capable of supporting contactless payments are well-positioned to meet the demands of today's tech-savvy and health-conscious diners while driving operational efficiency and customer loyalty.

Restraints :

• Initial setup costs
• Integration challenges

• Security concerns - Security concerns surrounding restaurant POS systems primarily revolve around protecting sensitive customer payment information, preventing data breaches, and ensuring compliance with regulatory standards such as the Payment Card Industry Data Security Standard (PCI DSS). Restaurants face significant challenges in safeguarding POS terminals against cyber threats and unauthorized access, which can compromise customer trust and lead to financial and reputational damages.

  One major security concern is the risk of data breaches where cybercriminals exploit vulnerabilities in POS software or hardware to access payment card details and personal information. This threat underscores the importance of implementing robust cybersecurity measures, including encryption of payment data both in transit and at rest, regularly updating POS software to patch security vulnerabilities, and deploying firewalls and intrusion detection systems to monitor network traffic and detect unauthorized access attempts.

  Restaurants must address physical security risks associated with POS terminals, such as theft or tampering. Securing POS devices in accessible but controlled areas within the restaurant premises, installing surveillance cameras, and implementing tamper-resistant hardware solutions can mitigate these risks and protect against unauthorized physical access.

  Compliance with regulatory standards is another critical aspect of addressing security concerns in restaurant POS systems. Adhering to PCI DSS requirements, which include implementing security policies, conducting regular security assessments, and ensuring secure handling of payment card information, is essential for maintaining data security and compliance with industry regulations. Failure to comply with these standards can result in penalties, legal liabilities, and damage to the restaurant's reputation.

Opportunities :

• Expansion of foodservice industry
• Adoption of AI and analytics

• Emerging markets - Emerging markets present significant opportunities and challenges for the global restaurant POS terminals market, driven by economic growth, urbanization, and increasing consumer demand for dining experiences that incorporate digital technology and convenience. These markets, which include regions across Asia Pacific, Latin America, and parts of Africa, are characterized by expanding middle-class populations, rising disposable incomes, and a growing number of foodservice establishments catering to diverse consumer preferences.

  In emerging markets such as India and China in Asia Pacific, there is a rapid adoption of digital payment solutions and mobile technology, fueled by government initiatives to promote cashless transactions and infrastructure development in urban centers. This trend has accelerated the demand for POS systems that can support multiple payment methods, integrate with online ordering platforms, and provide real-time analytics to optimize operational efficiency and customer service in restaurants.

  Latin America represents another burgeoning market where urbanization and changing lifestyles drive the proliferation of quick-service restaurants (QSRs), casual dining establishments, and specialty eateries. POS vendors in this region are focusing on offering affordable and scalable solutions tailored to the needs of small and medium-sized restaurants, which form a significant portion of the foodservice industry. The adoption of cloud-based POS systems and mobile payment technologies is gaining traction, enabling restaurants to improve service delivery, enhance customer engagement, and adapt to evolving market dynamics.

  In Africa, particularly in countries with growing urban populations like Nigeria, South Africa, and Kenya, there is increasing investment in hospitality infrastructure and a rising consumer demand for dining experiences that blend traditional cuisine with modern conveniences. POS solutions that cater to unique regional preferences, support local payment methods, and offer robust security features are essential for restaurants looking to capitalize on market opportunities and differentiate themselves in a competitive landscape.

Key players in Global Restaurant POS Terminals Market include ;

• CAKE from Sysco
• Clover Network, Inc.
• Diebold Nixdorf, Incorporated
• Harbortouch
• Hewlett-Packard Company
• Ingenico Group
• Lavu
• Lightspeed POS Inc.
• Micros Systems, Inc.
• NCR Corporation
• NEC Corporation
• Panasonic Corporation
• PAR Technology Corporation
• PAX Technology
• Revel Systems, Inc.
• Samsung Electronics Co., Ltd.
• Square, Inc.
• Squirrel Systems
• Toast, Inc.
• Toshiba Corporation
• TouchBistro Inc.
• Upserve, Inc.
• VeriFone Systems Inc.

In this report, the profile of each market player provides following information:

• Company Overview and Product Portfolio
• Key Developments
• Financial Overview
• Strategies
• Company SWOT Analysis