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Add to CartGlobal Quality Management Software Market Growth, Share, Size, Trends and Forecast (2025 - 2031)
By Type;
Cloud-Based and On-premises.By Solution;
Supplier Quality Management , Complaint Management, Audit Management, CAPA Management, and Training Management.By Change Control;
Document Management, EH&S Management, Product Registration and Others.By Organization Type;
Large Enterprises and SMEs.By End-Use;
IT and Telecom, Aerospace and Defense, Healthcare and Life Sciences, Consumer Goods and Retail, Automotive, and Others.By Geography;
North America, Europe, Asia Pacific, Middle East and Africa and Latin America - Report Timeline (2021 - 2031).Introduction
Global Quality Management Software Market (USD Million), 2021 - 2031
In the year 2024, the Global Quality Management Software Market was valued at USD 11,958.29 million. The size of this market is expected to increase to USD 22,716.58 million by the year 2031, while growing at a Compounded Annual Growth Rate (CAGR) of 9.6%.
The Global Quality Management Software (QMS) Market is witnessing significant growth as organizations across various industries prioritize quality assurance and compliance with stringent regulations. Quality management software plays a pivotal role in helping businesses streamline their processes, ensure product quality, and meet regulatory requirements effectively. With the increasing complexity of products and services, coupled with the growing emphasis on customer satisfaction, the demand for QMS solutions continues to rise globally.
In today's competitive landscape, maintaining high levels of quality across all business operations is essential for organizations to enhance their reputation, minimize risks, and drive customer loyalty. Quality management software provides valuable tools and functionalities for automating quality processes, managing documentation, tracking incidents, and analyzing data to identify areas for improvement. As industries such as healthcare, manufacturing, aerospace, automotive, and food and beverage face mounting regulatory pressures and consumer expectations, the adoption of QMS solutions becomes imperative for achieving operational excellence and sustainable growth.
Global Quality Management Software Market Recent Developments
- In April 2023, Greenlight Guru, a developer of cloud-based software solutions for MedTech firms, introduced its Export API, empowering users to seamlessly transfer data from the QMS platform to third-party software like CRM, ERP, and business intelligence solutions. This new feature aimed to enhance efficiency for customers, enabling smoother data management processes.
- In April 2023, Qualityze, a provider of quality management software, launched Qualityze EQMS, a cloud-based solution tailored for the telecommunications industry. Leveraging Salesforce, Inc.'s cloud platform, this software aimed to assist telecommunications enterprises in achieving diverse quality objectives while ensuring heightened security, reliability, and adaptability.
- May 2023 saw the introduction of Greenlight Guru's Risk Solutions, a comprehensive risk management software combining AI-generated insights with streamlined risk management workflows. This offering targeted Medtech companies, providing them with enhanced tools for mitigating business risks. Noteworthy features included in-line editing for creating and documenting risk activities, as well as auto-calculated estimated risk probabilities.
- In September 2023, Ideagen announced its acquisition of DevonWay, Inc., a provider of compliance and operations management software. This strategic move aimed to bolster Ideagen's solution portfolio, particularly in regulated and highly compliant industries. DevonWay's integrated and configurable product suite, spanning health and safety, environmental quality management, workforce management, and enterprise asset management, further enriched Ideagen's offerings.
Segment Analysis
The segmentation of the Global Quality Management Software (QMS) Market by type reveals a significant adoption of both cloud-based and on-premises solutions. Cloud-based QMS solutions offer scalability, flexibility, and accessibility, making them increasingly popular among organizations seeking cost-effective and easily deployable quality management systems. On the other hand, on-premises solutions provide greater control over data security and customization, catering to enterprises with specific compliance requirements or data sovereignty concerns.
Within the QMS solution segment, various modules address specific quality management needs across industries. Supplier Quality Management focuses on ensuring the quality of inputs and materials sourced from suppliers, while Complaint Management helps organizations effectively manage and resolve customer complaints to enhance satisfaction and loyalty. Audit Management streamlines audit processes, ensuring regulatory compliance and process improvement, while CAPA Management facilitates corrective and preventive actions to address quality issues and drive continuous improvement. Training Management ensures employee competence and compliance through efficient training program management.
Change Control, another crucial aspect of QMS, encompasses modules like Document Management for version control and document approval processes, EH&S (Environment, Health, and Safety) Management for managing risks and compliance related to environmental and occupational health, and Product Registration for managing regulatory approvals and submissions. These modules help organizations maintain control over changes, mitigate risks, and ensure compliance with quality standards and regulations, regardless of industry or organizational size.
In the Global Quality Management Software (QMS) Market, organizations of varying sizes, from large enterprises to small and medium-sized enterprises (SMEs), play pivotal roles in driving adoption and innovation. Large enterprises often have complex operations and stringent quality requirements, leading them to invest significantly in comprehensive QMS solutions to streamline processes, ensure compliance, and maintain high product and service quality standards. Conversely, SMEs may seek scalable and cost-effective QMS solutions tailored to their specific needs and budget constraints, focusing on achieving regulatory compliance and operational efficiency without overburdening resources.
The end-use segmentation of the QMS market highlights diverse industry verticals that rely on robust quality management systems to uphold standards, meet regulatory requirements, and enhance operational excellence. Industries such as IT and Telecom prioritize quality to ensure software reliability and customer satisfaction, while Aerospace and Defense demand stringent quality controls for safety and compliance with aerospace regulations. Healthcare and Life Sciences sectors focus on maintaining product quality and regulatory compliance to safeguard patient health, while Consumer Goods and Retail prioritize quality to build brand reputation and customer trust. Automotive sectors emphasize quality to meet industry standards and deliver reliable, safe vehicles, while other sectors encompass a broad range of industries with unique quality management needs, spanning from manufacturing to services.
Global Quality Management Software Segment Analysis
In this report, the Global Quality Management Software Market has been segmented by Type, Solution, Change Control, Organization Type, End-Use and Geography.
Global Quality Management Software Market , Segmentation by Type
The Global Quality Management Software Market has been segmented by Type into Cloud-Based and On-premises.
Cloud-based QMS solutions, also known as Software as a Service (SaaS) offerings, are hosted on remote servers and accessed via the internet. These solutions offer scalability, flexibility, and accessibility, allowing organizations to deploy QMS functionalities rapidly without the need for extensive infrastructure investments. Additionally, cloud-based QMS solutions often come with subscription-based pricing models, enabling organizations to pay for the services they use on a monthly or annual basis, thereby reducing upfront costs and total cost of ownership.
On the other hand, on-premises QMS solutions are installed and operated on the organization's own hardware and infrastructure. These solutions provide organizations with greater control over their data and system configurations, making them suitable for industries with stringent data security and compliance requirements. While on-premises QMS solutions may require higher upfront investments in hardware and IT infrastructure, they offer customization options and the ability to integrate with existing systems and applications seamlessly. Moreover, organizations with limited internet connectivity or specific regulatory constraints may prefer on-premises deployments to ensure data privacy and compliance.
Overall, the choice between cloud-based and on-premises QMS solutions depends on factors such as organizational size, industry regulations, IT infrastructure, budget constraints, and strategic objectives. While cloud-based solutions offer agility, scalability, and cost-effectiveness, on-premises solutions provide greater control, customization, and security. As organizations increasingly prioritize digital transformation and agility, the adoption of cloud-based QMS solutions is expected to grow, driven by the need for streamlined quality processes, enhanced collaboration, and real-time data insights across distributed teams and locations.
Global Quality Management Software Market , Segmentation by Solution
The Global Quality Management Software Market has been segmented by Solution into Supplier Quality Management, Complaint Management, Audit Management, CAPA Management and Training Management.
Supplier Quality Management (SQM) solutions enable organizations to assess and monitor the quality of products and services provided by their suppliers. By implementing SQM solutions, organizations can track supplier performance, identify quality issues early, and collaborate with suppliers to improve product quality and compliance.
Complaint Management solutions facilitate the systematic handling of customer complaints, feedback, and inquiries, helping organizations address customer issues promptly and effectively. These solutions typically include features for complaint intake, investigation, resolution, and reporting, allowing organizations to track and analyze customer feedback to drive continuous improvement initiatives and enhance customer satisfaction. By streamlining the complaint handling process, organizations can mitigate risks, reduce the likelihood of regulatory non-compliance, and strengthen customer relationships.
Audit Management solutions enable organizations to plan, schedule, conduct, and track various types of audits, including internal audits, supplier audits, regulatory audits, and compliance audits. These solutions automate audit workflows, documentation, and reporting, helping organizations ensure audit readiness, identify areas for improvement, and demonstrate compliance with quality standards and regulations. By centralizing audit processes and data, organizations can improve audit efficiency, visibility, and accountability, driving overall quality and regulatory compliance initiatives.
Global Quality Management Software Market , Segmentation by Change Control
The Global Quality Management Software Market has been segmented by Change Control into Document Management, EH&S Management, Product Registration and Others.
Document Management solutions play a crucial role in ensuring the integrity and accessibility of critical documents and records throughout their lifecycle. By centralizing document storage, version control, and access permissions, organizations can streamline document management processes, reduce the risk of errors and discrepancies, and ensure compliance with regulatory requirements.
Environmental Health & Safety (EH&S) Management solutions help organizations manage risks related to workplace safety, environmental protection, and regulatory compliance. These solutions enable organizations to track incidents, perform risk assessments, conduct safety inspections, and manage corrective and preventive actions (CAPAs) to mitigate risks and ensure a safe working environment for employees. By implementing EH&S Management solutions, organizations can proactively identify hazards, improve safety practices, and demonstrate compliance with health and safety regulations, reducing the likelihood of incidents and associated liabilities.
Product Registration solutions facilitate the registration and regulatory compliance of products in various markets and jurisdictions. These solutions help organizations streamline the product registration process, manage regulatory submissions, track registration status, and ensure timely compliance with regulatory requirements. By automating registration workflows and documentation, organizations can accelerate time-to-market, minimize regulatory risks, and maintain compliance with product registration standards and regulations, enabling them to expand their market reach and competitiveness.
Global Quality Management Software Market , Segmentation by Organization Type
The Global Quality Management Software Market has been segmented by Organization Type into Large Enterprises and SMEs.
Large Enterprises often have complex operations, multiple locations, and stringent quality requirements across their supply chains. They typically require scalable and comprehensive QMS solutions that can centralize quality processes, standardize workflows, and ensure compliance with industry standards and regulations across the organization. By investing in QMS solutions, large enterprises can enhance operational efficiency, minimize risks, and maintain a competitive edge in the market.
On the other hand, Small and Medium-sized Enterprises (SMEs) face unique challenges in implementing QMS solutions due to limited resources, budget constraints, and scalability concerns. However, SMEs can still benefit from adopting QMS solutions tailored to their specific needs and requirements. Cloud-based QMS solutions offer SMEs cost-effective and flexible options to streamline quality processes, improve product quality, and meet customer expectations while minimizing upfront investments in infrastructure and IT resources. By leveraging QMS solutions, SMEs can enhance their competitiveness, build customer trust, and drive business growth.
QMS solutions play a crucial role in helping organizations of all sizes achieve and maintain high levels of quality, compliance, and customer satisfaction. Whether large enterprises or SMEs, organizations can leverage QMS solutions to optimize their quality management processes, mitigate risks, and drive continuous improvement initiatives across the organization.
Global Quality Management Software Market , Segmentation by End-Use
The Global Quality Management Software Market has been segmented by End-Use into IT and Telecom, Aerospace and Defense, Healthcare and Life Sciences, Consumer Goods and Retail, Automotive and Others.
The IT and Telecom sector often deals with complex software development processes and stringent quality standards to meet customer expectations. QMS solutions tailored to this sector help streamline software development lifecycles, manage defects and issues, and ensure compliance with industry regulations and standards such as ISO 9001 and CMMI.
In the Aerospace and Defense industry, maintaining high-quality standards and regulatory compliance is paramount due to safety-critical applications. QMS solutions in this sector focus on ensuring product quality, traceability, and adherence to stringent regulatory requirements such as AS9100 and ITAR. These solutions facilitate end-to-end quality management, from supplier quality assurance to product lifecycle management, helping organizations minimize risks, improve operational efficiency, and meet customer and regulatory expectations.
The Healthcare and Life Sciences sector operates within a highly regulated environment where product quality, safety, and compliance with regulations such as FDA and ISO 13485 are essential. QMS solutions tailored to this sector address critical quality processes such as document control, risk management, complaint handling, and corrective and preventive actions (CAPA), enabling organizations to ensure patient safety, product efficacy, and regulatory compliance throughout the product lifecycle. Additionally, QMS solutions in the Healthcare and Life Sciences sector support initiatives such as Good Manufacturing Practices (GMP) and Good Laboratory Practices (GLP) to uphold quality standards and drive continuous improvement.
Global Quality Management Software Market, Segmentation by Geography
In this report, the Global Quality Management Software Market has been segmented by Geography into five regions; North America, Europe, Asia Pacific, Middle East and Africa and Latin America.
Global Quality Management Software Market Share (%), by Geographical Region, 2023
In 2023, the Global Quality Management Software (QMS) Market exhibited a diversified distribution of market share across different geographical regions. North America emerged as a prominent market player, capturing a significant portion of the market share. The region's dominance can be attributed to the presence of leading QMS solution providers, coupled with stringent regulatory requirements across industries such as healthcare, aerospace, and automotive. Additionally, the adoption of advanced technologies and a focus on quality-driven processes by organizations further fueled the demand for QMS solutions in North America.
Europe also accounted for a substantial share of the Global QMS Market in 2023. The region's market growth was propelled by the presence of established industries, including automotive, manufacturing, and pharmaceuticals, which prioritize quality management to maintain competitiveness and comply with regulatory standards such as ISO certifications. Furthermore, initiatives promoting digitalization and Industry 4.0 adoption in European countries contributed to the increased adoption of QMS solutions, driving market expansion across the region.
Asia-Pacific emerged as a rapidly growing market for Quality Management Software, exhibiting notable market share in 2023. The region's dynamic manufacturing landscape, particularly in countries like China, India, and Japan, fostered the adoption of QMS solutions to enhance operational efficiency, product quality, and regulatory compliance. Moreover, the increasing emphasis on quality standards and certifications, coupled with the growing awareness of the benefits of QMS solutions among organizations across various industries in the Asia-Pacific region, fueled the market's growth trajectory.
Market Trends
This report provides an in depth analysis of various factors that impact the dynamics of Global Quality Management Software Market. These factors include; Market Drivers, Restraints and Opportunities Analysis.
Drivers, Restraints and Opportunity Analysis
Drivers:
- Regulatory Compliance
- Increasing Quality Demands
- Digital Transformation
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Focus on Customer Satisfaction - Focus on customer satisfaction in the context of the global quality management software market pertains to the increasing emphasis placed by businesses on meeting and exceeding customer expectations. In today's competitive landscape, where customers have numerous options available, ensuring high levels of satisfaction is crucial for retaining existing customers and attracting new ones. Quality management software plays a vital role in this endeavor by enabling organizations to monitor, measure, and improve various aspects of their products and services to align them with customer needs and preferences.
One way quality management software contributes to customer satisfaction is by facilitating effective feedback management. By collecting and analyzing customer feedback through surveys, reviews, and other channels, businesses can identify areas for improvement and address issues promptly. Additionally, quality management software helps companies track and manage customer complaints, ensuring timely resolution and preventing recurring issues. By addressing customer concerns proactively, organizations can enhance satisfaction levels and build stronger relationships with their customer base, ultimately leading to increased loyalty and positive brand perception.
Quality management software enables businesses to maintain consistency and reliability in their products and services, which are essential factors for customer satisfaction. By implementing robust quality management processes, organizations can ensure that their offerings meet predefined quality standards and specifications consistently. This consistency instills confidence in customers, as they can rely on the company to deliver products and services that meet their expectations every time. As a result, businesses can foster trust and loyalty among their customer base, driving long-term success and sustainable growth in today's competitive market landscape.
Restraints:
- Implementation Challenges
- High Costs
- Resistance to Change
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Data Security Concerns - Data security concerns in the global quality management software market revolve around the protection of sensitive information stored and processed within these software solutions. With the increasing reliance on digital platforms and the growing volume of data generated by businesses, ensuring the security and integrity of this data has become a paramount priority. Quality management software typically handles a wide range of data, including customer information, product specifications, internal processes, and regulatory compliance data. Any breach or compromise of this data could have severe consequences, including financial loss, reputational damage, and regulatory penalties.
One of the primary challenges related to data security in quality management software is the risk of unauthorized access and data breaches. As these software solutions often contain sensitive information critical to a company's operations, they are prime targets for cyberattacks and unauthorized intrusions. Hackers may attempt to exploit vulnerabilities in the software or employ various tactics such as phishing, malware, or social engineering to gain access to confidential data. Consequently, organizations must implement robust security measures, including encryption, access controls, and intrusion detection systems, to safeguard their data from unauthorized access and cyber threats.
Compliance with data protection regulations such as GDPR, HIPAA, and ISO 27001 has become a significant concern for businesses using quality management software. These regulations impose strict requirements regarding the collection, storage, processing, and sharing of personal and sensitive data, placing additional responsibilities on organizations to ensure data security and privacy. Non-compliance with these regulations can result in severe penalties and legal consequences, making it imperative for companies to implement comprehensive data security measures within their quality management software systems. As data security concerns continue to evolve with the changing threat landscape, organizations must remain vigilant and proactive in addressing these challenges to protect their valuable assets and maintain stakeholder trust.
Opportunities:
- Emerging Technologies Integration
- Market Expansion
- Customization and Scalability
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Industry-specific Solutions - Industry-specific solutions in the global quality management software market cater to the unique needs and requirements of various industries, offering specialized functionalities and features tailored to specific sectors. These solutions are designed to address the distinct challenges and regulatory requirements prevalent in industries such as manufacturing, healthcare, automotive, aerospace, and food and beverage. By providing industry-specific capabilities, quality management software enables organizations to streamline their quality processes, ensure compliance with industry standards and regulations, and enhance overall operational efficiency.
For example, in the manufacturing industry, quality management software offers modules for managing production processes, tracking defects, conducting root cause analysis, and ensuring product traceability throughout the supply chain. These solutions help manufacturers maintain consistent product quality, reduce defects, and optimize production workflows to meet customer demands and regulatory requirements. Similarly, in the healthcare sector, quality management software includes features for managing patient safety, regulatory compliance, clinical trials, and document control, helping healthcare organizations deliver high-quality care while adhering to stringent regulations and standards such as HIPAA and FDA guidelines.
Industry-specific quality management software facilitates collaboration and communication across different departments and stakeholders within an organization. It provides visibility into quality-related data and metrics, allowing decision-makers to identify trends, analyze performance, and implement corrective actions more effectively. By aligning quality processes with industry-specific best practices and standards, organizations can mitigate risks, drive continuous improvement, and achieve their quality objectives while gaining a competitive edge in their respective markets. As industries evolve and face new challenges, the demand for industry-specific quality management solutions is expected to grow, driving innovation and further customization to meet the diverse needs of businesses across various sectors.
Competitive Landscape Analysis
Key players in Global Quality Management Software Market include:
- Master Control
- Oracle
- SAP
- Hewlett-Packard
- Sparta Systems
- Aras
- Microsoft
- PSC Biotech
- Dassault Systems
- Parasoft Corporation
In this report, the profile of each market player provides following information:
- Company Overview and Product Portfolio
- Key Developments
- Financial Overview
- Strategies
- Company SWOT Analysis
- Introduction
- Research Objectives and Assumptions
- Research Methodology
- Abbreviations
- Market Definition & Study Scope
- Executive Summary
- Market Snapshot, By Type
- Market Snapshot, By Solution
- Market Snapshot, By Change Control
- Market Snapshot, By Organization Type
- Market Snapshot, By End-Use
- Market Snapshot, By Region
- Global Quality Management Software Market Dynamics
- Drivers, Restraints and Opportunities
- Drivers
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Regulatory Compliance
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Increasing Quality Demands
-
Digital Transformation
-
Focus on Customer Satisfaction
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- Restraints
-
Implementation Challenges
-
High Costs
-
Resistance to Change
-
Data Security Concerns
-
- Opportunities
-
Emerging Technologies Integration
-
Market Expansion
-
Customization and Scalability
-
Industry-specific Solutions
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- Drivers
- PEST Analysis
- Political Analysis
- Economic Analysis
- Social Analysis
- Technological Analysis
- Porter's Analysis
- Bargaining Power of Suppliers
- Bargaining Power of Buyers
- Threat of Substitutes
- Threat of New Entrants
- Competitive Rivalry
- Drivers, Restraints and Opportunities
- Market Segmentation
- Global Quality Management Software Market , By Type, 2021 - 2031 (USD Million)
- Cloud-Based
- On-premises
- Global Quality Management Software Market , By Solution, 2021 - 2031 (USD Million)
- Supplier Quality Management
- Complaint Management
- Audit Management
- CAPA Management
- Training Management
- Global Quality Management Software Market , By Change Control, 2021 - 2031 (USD Million)
- Document Management
- EH&S Management
- Product Registration
- Others
- Global Quality Management Software Market , By Organization Type, 2021 - 2031 (USD Million)
- Large Enterprises
- SMEs
- Global Quality Management Software Market , By End-Use, 2021 - 2031 (USD Million)
- IT and Telecom
- Aerospace and Defense
- Healthcare and Life Sciences
- Consumer Goods and Retail
- Automotive
- Others
- Global Quality Management Software Market , By Geography, 2021 - 2031 (USD Million)
- North America
- United States
- Canada
- Europe
- Germany
- United Kingdom
- France
- Italy
- Spain
- Nordic
- Benelux
- Rest of Europe
- Asia Pacific
- Japan
- China
- India
- Australia & New Zealand
- South Korea
- ASEAN (Association of South East Asian Countries)
- Rest of Asia Pacific
- Middle East & Africa
- GCC
- Israel
- South Africa
- Rest of Middle East & Africa
- Latin America
- Brazil
- Mexico
- Argentina
- Rest of Latin America
- North America
- Global Quality Management Software Market , By Type, 2021 - 2031 (USD Million)
- Competitive Landscape
- Company Profiles
- Master Control
- Oracle
- SAP
- Hewlett-Packard
- Sparta Systems
- Aras
- Microsoft
- PSC Biotech
- Dassault Systems
- Parasoft Corporation
- Company Profiles
- Analyst Views
- Future Outlook of the Market