Global IT Spending in Retail Industry Market Growth, Share, Size, Trends and Forecast (2025 - 2031)

By Component;

Services and Infrastructure Software.

By Organization Size;

Large Enterprises and Small & Mid-Size Organization.

By Deployment Type;

E-Commerce, Hypermarket/Supermarket , Specialty Stores, Departmental Stores, and Others.

By Geography;

North America, Europe, Asia Pacific, Middle East and Africa and Latin America - Report Timeline (2021 - 2031).
Report ID: Rn129323835 Published Date: March, 2025 Updated Date: April, 2025

Introduction

Global IT Spending in Retail Industry Market (USD Million), 2021 - 2031

In the year 2024, the Global IT Spending in Retail Industry Market was valued at USD 6,257.13 million. The size of this market is expected to increase to USD 9,787.59 million by the year 2031, while growing at a Compounded Annual Growth Rate (CAGR) of 6.6%.

The Global IT Spending in Retail Industry Market represents a critical investment area for retailers worldwide, serving as the backbone of digital transformation initiatives aimed at enhancing customer experiences, optimizing operations, and driving business growth. As the retail landscape continues to evolve rapidly, propelled by changing consumer preferences, technological advancements, and competitive pressures, retailers are increasingly turning to IT solutions to stay ahead of the curve.

One of the primary drivers of IT spending in the retail industry is the growing emphasis on omnichannel retailing, which requires seamless integration of online and offline channels to provide a cohesive and personalized shopping experience across multiple touchpoints. Retailers are investing in e-commerce platforms, mobile applications, and digital marketing solutions to engage customers across channels, facilitate convenient shopping journeys, and drive online and offline sales.

The rise of data-driven decision-making is driving significant IT investments in retail, with retailers harnessing big data analytics, artificial intelligence, and machine learning technologies to gain actionable insights into customer behavior, preferences, and trends. By analyzing vast amounts of customer data from various sources, including online transactions, social media interactions, and loyalty programs, retailers can tailor their product offerings, pricing strategies, and marketing campaigns to better meet customer needs and preferences.

Customer-facing initiatives, IT spending in the retail industry also focuses on enhancing operational efficiency and agility. Retailers are leveraging enterprise resource planning (ERP) systems, inventory management software, and supply chain optimization tools to streamline business processes, reduce costs, and improve inventory management. Furthermore, investments in cloud computing, cybersecurity, and IT infrastructure are essential for supporting scalable and secure retail operations in today's digital age.

North America and Europe are leading the Global IT Spending in Retail Industry Market, driven by the presence of established retail brands, high levels of digital adoption, and robust IT infrastructure. However, emerging economies in Asia-Pacific, Latin America, and the Middle East are witnessing rapid growth in IT spending as retailers in these regions embrace digital transformation initiatives to capitalize on expanding consumer markets and evolving shopping behaviors.

Overall, the Global IT Spending in Retail Industry Market presents significant opportunities for technology vendors, solution providers, and retailers alike. By investing in innovative IT solutions and embracing digital technologies, retailers can enhance their competitiveness, drive operational efficiency, and deliver superior customer experiences in an increasingly competitive and dynamic retail landscape.

  1. Introduction
    1. Research Objectives and Assumptions
    2. Research Methodology
    3. Abbreviations
  2. Market Definition & Study Scope
  3. Executive Summary
    1. Market Snapshot, By Component
    2. Market Snapshot, By Organization Size
    3. Market Snapshot, By Deployment Type
    4. Market Snapshot, By Region
  4. Global IT Spending in Retail Industry Market Dynamics
    1. Drivers, Restraints and Opportunities
      1. Drivers
        1. Artificial Intelligence (AI)

        2. Machine Learning (ML)

        3. Internet of Things (IoT)

        4. Online-to-Offline (O2O) Integration

      2. Restraints
        1. Infrastructure Limitations

        2. Cultural Resistance

        3. Market Saturation

        4. Competitive Pressure

      3. Opportunities
        1. Inventory Management

        2. Point-of-Sale (POS) Systems

        3. Cybersecurity Solutions

        4. Artificial Intelligence (AI) Integration

    2. PEST Analysis
      1. Political Analysis
      2. Economic Analysis
      3. Social Analysis
      4. Technological Analysis
    3. Porter's Analysis
      1. Bargaining Power of Suppliers
      2. Bargaining Power of Buyers
      3. Threat of Substitutes
      4. Threat of New Entrants
      5. Competitive Rivalry
  5. Market Segmentation
    1. Global IT Spending in Retail Industry Market, By Component, 2021 - 2031 (USD Million)
      1. Services
      2. Infrastructure Software
    2. Global IT Spending in Retail Industry Market, By Organization Size, 2021 - 2031 (USD Million)
      1. Large Enterprises
      2. Small & Mid-Size Organization
    3. Global IT Spending in Retail Industry Market, By Deployment Type, 2021 - 2031 (USD Million)
      1. E-commerce
      2. Hypermarket/Supermarket
      3. Specialty store
      4. Departmental Stores
      5. Others
    4. Global IT Spending in Retail Industry Market, By Geography, 2021 - 2031 (USD Million)
      1. North America
        1. United States
        2. Canada
      2. Europe
        1. Germany
        2. United Kingdom
        3. France
        4. Italy
        5. Spain
        6. Nordic
        7. Benelux
        8. Rest of Europe
      3. Asia Pacific
        1. Japan
        2. China
        3. India
        4. Australia & New Zealand
        5. South Korea ASEAN (Association of South East Asian Countries)
        6. Rest of Asia Pacific
      4. Middle East & Africa
        1. GCC
        2. Israel
        3. South Africa
        4. Rest of Middle East & Africa
      5. Latin America
        1. Brazil
        2. Mexico
        3. Argentina
        4. Rest of Latin America
  6. Competitive Landscape
    1. Company Profiles
      1. Cisco Systems, Inc.
      2. Epicor Software Corporation.
      3. Hewlett Packard Enterprise Company
      4. Informatica LLC
      5. International Business Machines Corporation
      6. JDA Software Group, Inc.
      7. LS Retail ehf
      8. MagstarInc
      9. Microsoft Corporation
      10. MicroStrategy Incorporated
      11. Oracle Corporation
      12. Salesforce.com, Inc.
      13. SAP SE
      14. VMware, Inc
  7. Analyst Views
  8. Future Outlook of the Market