Global Information Technology Market Growth, Share, Size, Trends and Forecast (2025 - 2031)
By Type;
IT Services, Computer Hardware, Telecom, and Software Products.By End-User Industry;
Financial Services, Retail & Wholesale, Manufacturing, Healthcare, and Others.By Geography;
North America, Europe, Asia Pacific, Middle East and Africa and Latin America - Report Timeline (2021 - 2031).Introduction
Global Information Technology Market (USD Million), 2021 - 2031
In the year 2024, the Global Information Technology Market was valued at USD 587,635.54 million. The size of this market is expected to increase to USD 1,544,191.91 million by the year 2031, while growing at a Compounded Annual Growth Rate (CAGR) of 14.8%.
The Global Information Technology (IT) Market is not merely a sector of the economy; it's a dynamic force propelling humanity into the digital age. At its core, the IT market encompasses a vast ecosystem of technologies, services, and solutions that underpin the infrastructure of the modern world. From the hardware components powering data centers and devices to the software applications enabling seamless communication and collaboration, IT permeates every aspect of our personal and professional lives.
At the enterprise level, the IT market provides businesses with the tools and capabilities to optimize operations, streamline processes, and stay competitive in an increasingly digital economy. Cloud computing services, enterprise software solutions, and cybersecurity technologies are just a few examples of the diverse offerings that empower organizations to adapt to changing market dynamics, scale their operations, and drive innovation.
The IT market fuels innovation across industries, from healthcare and finance to manufacturing and transportation. Advanced analytics, artificial intelligence (AI), and Internet of Things (IoT) technologies are revolutionizing traditional business models, unlocking new insights, efficiencies, and revenue streams. In healthcare, for instance, IT solutions enable precision medicine, remote patient monitoring, and predictive analytics, leading to improved patient outcomes and cost savings.
The IT market plays a pivotal role in fostering connectivity, inclusivity, and digital empowerment. Mobile devices, social media platforms, and broadband internet access have transformed how people communicate, access information, and participate in the global economy. Additionally, IT initiatives in education, such as e-learning platforms and digital literacy programs, are narrowing the digital divide and providing individuals with the skills they need to thrive in the digital age.
The Global IT Market will continue to drive progress and shape the world we live in. Emerging technologies like 5G, edge computing, and quantum computing hold the promise of unlocking even greater efficiencies, capabilities, and opportunities for innovation. However, with these advancements come new challenges, including cybersecurity threats, data privacy concerns, and ethical considerations. Addressing these challenges will require collaboration, regulation, and a commitment to responsible innovation to ensure that the benefits of IT are realized by all.
Global Information Technology Market Recent Developments
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In November 2023, IDC released its "FutureScape, Worldwide IT Industry 2024 Predictions" report, forecasting a dramatic shift in IT spending towards artificial intelligence (AI). By 2025, over 40% of Global 2000 companies' IT budgets will focus on AI,related initiatives, leading to significant innovations in products and processes. AI is expected to replace cloud computing as the primary driver of IT innovation. Challenges such as AI infrastructure constraints, skill gaps, and data management were also highlighted.
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In October 2023, Canalys predicted that by 2026, a quarter of all software code would be produced by individuals without formal programming training, largely due to advancements in generative AI tools. This trend is expected to revolutionize software development and expand access to coding through no,code and low,code platforms. Additionally, boutique AI consultancies are anticipated to grow, driven by the demand for specialized AI solutions, with many being acquired by global system integrators (GSIs).
Segment Analysis
The Global Information Technology (IT) Market encompasses a diverse range of segments, each contributing to the dynamic landscape of digital innovation and technological advancement. One key segment is Hardware, which includes devices such as computers, servers, networking equipment, storage devices, and peripherals. The Hardware segment drives innovation in computing power, storage capacity, and connectivity, enabling businesses and consumers to access and process vast amounts of data more efficiently and effectively. Additionally, the Software segment plays a pivotal role in the IT market, encompassing operating systems, productivity suites, enterprise applications, cybersecurity solutions, and more. Software innovations empower organizations to streamline operations, enhance productivity, and deliver value-added services to customers in various industries.
The Services segment is a critical component of the Global IT Market, encompassing a wide range of offerings such as consulting, implementation, integration, managed services, and support. IT services providers play a crucial role in helping organizations deploy, manage, and optimize technology solutions, leveraging their expertise to address complex challenges and drive digital transformation initiatives. Furthermore, the IT market includes segments such as Cloud Computing, which has emerged as a transformative force in IT infrastructure and service delivery. Cloud computing enables organizations to access scalable computing resources, storage, and applications on-demand, offering flexibility, cost-efficiency, and agility to meet evolving business needs.
The Networking segment is integral to the Global IT Market, encompassing technologies such as routers, switches, wireless infrastructure, and network security solutions. Networking innovations facilitate seamless connectivity and communication across devices and systems, enabling organizations to build robust, secure, and scalable networks to support their digital operations. Furthermore, emerging technologies such as Artificial Intelligence (AI), Internet of Things (IoT), Blockchain, and Augmented Reality (AR)/Virtual Reality (VR) are driving new opportunities and shaping the future of the IT market. These technologies are revolutionizing business processes, customer experiences, and industry ecosystems, driving innovation and disruption across various sectors.
In summary, the Global Information Technology Market is characterized by a diverse array of segments, each contributing to the advancement of digital technologies and driving innovation in business and society. From hardware and software to services, cloud computing, networking, and emerging technologies, the IT market continues to evolve rapidly, offering new opportunities and challenges for organizations seeking to leverage technology to achieve their goals and stay competitive in today's digital economy.
Global Information Technology Segment Analysis
In this report, the global information technology market has been segmented by type, end-user industry and geography.
Global Information Technology Market, Segmentation by Type
The Global Information Technology Market has been segmented by Type into IT Services, Computer Hardware, Telecom and Software Products.
The Global Information Technology (IT) Market is a multifaceted ecosystem, segmented into four distinct categories: IT services, computer hardware, telecom, and software products. These segments collectively form the backbone of the digital infrastructure that powers economies, industries, and societies worldwide.
IT services encompass a wide range of offerings, including consulting, outsourcing, implementation, and support services. IT service providers assist organizations in leveraging technology to achieve their business objectives, whether it's optimizing operations, enhancing customer experiences, or driving innovation. From managed services to system integration and cloud computing solutions, IT services play a crucial role in helping businesses navigate the complexities of the digital landscape.
Computer hardware constitutes the physical components of IT infrastructure, including servers, storage devices, networking equipment, and personal computers. These hardware components form the foundation of digital systems, enabling data processing, storage, and transmission. With advancements in technology, computer hardware continues to evolve, becoming more powerful, compact, and energy-efficient, thereby driving efficiency and productivity across industries.
The third segment of the Global IT Market, encompasses telecommunications equipment and services that enable communication and connectivity. This includes infrastructure such as cellular networks, fiber-optic cables, and satellite systems, as well as services like voice and data communication, internet access, and mobile telephony. Telecom technologies facilitate real-time communication and collaboration, connecting individuals, businesses, and devices across the globe.
Software products represent the applications, operating systems, and digital tools that enable users to perform specific tasks, ranging from productivity software and enterprise applications to entertainment and gaming software. Software products drive innovation, productivity, and creativity across industries, offering solutions for business process automation, data analysis, content creation, and more. With the proliferation of software-as-a-service (SaaS) and cloud-based solutions, software products have become increasingly accessible and customizable, catering to the diverse needs of users worldwide.
In conclusion, the segmentation of the Global IT Market into IT services, computer hardware, telecom, and software products reflects the diverse array of technologies and solutions that collectively drive digital transformation and enable organizations to thrive in the digital age. As technology continues to evolve and permeate every aspect of our lives, these segments will continue to play a vital role in shaping the future of business, communication, and innovation.
Global Information Technology Market, Segmentation by End-User Industry
The Global Information Technology Market has been segmented by End-User Industry into Financial Services, Retail & Wholesale, Manufacturing, Healthcare and Others.
The segmentation of the Global Information Technology Market by End-User Industry reflects the diverse array of sectors leveraging technology to drive innovation, efficiency, and growth. One prominent segment is Financial Services, encompassing banks, insurance companies, investment firms, and fintech startups. In the financial services sector, information technology plays a crucial role in powering digital banking platforms, online trading systems, risk management solutions, and fraud detection tools. Technology enables financial institutions to enhance customer experiences, streamline operations, and adapt to evolving regulatory requirements, fostering innovation and competition in the financial industry.
Another key segment is Retail & Wholesale, which includes traditional brick-and-mortar retailers, e-commerce platforms, and supply chain management companies. In the retail sector, information technology is instrumental in enabling omnichannel retailing, personalized marketing, inventory optimization, and customer relationship management (CRM) systems. Retailers leverage IT solutions such as point-of-sale (POS) systems, inventory management software, and e-commerce platforms to drive sales, improve customer satisfaction, and gain insights into consumer behavior, driving innovation and competitiveness in the retail market.
Manufacturing is also a significant segment in the Global Information Technology Market, encompassing a wide range of industries such as automotive, aerospace, electronics, and consumer goods. In the manufacturing sector, information technology plays a critical role in driving automation, process optimization, supply chain management, and predictive maintenance. Manufacturers utilize IT solutions such as enterprise resource planning (ERP) systems, industrial Internet of Things (IIoT) platforms, and digital twins to improve operational efficiency, reduce costs, and accelerate time-to-market for new products, driving innovation and agility in the manufacturing industry.
Healthcare represents a pivotal segment in the Global Information Technology Market, characterized by a growing emphasis on digital health, telemedicine, electronic health records (EHR), and healthcare analytics. Information technology enables healthcare providers to improve patient care, optimize clinical workflows, and enhance population health management. Healthcare organizations leverage IT solutions such as electronic medical records (EMR) systems, telehealth platforms, and data analytics tools to drive better outcomes, reduce costs, and increase access to care, driving innovation and transformation in the healthcare industry.
The segmentation of the Global Information Technology Market into these end-user industries highlights the diverse applications and opportunities for technology across sectors. As organizations in financial services, retail, manufacturing, healthcare, and other industries continue to embrace digital transformation, the demand for innovative IT solutions will remain strong, driving growth and shaping the future of the global IT market.
Global Information Technology Market, Segmentation by Geography
In this report, the Global Information Technology Market has been segmented by Geography into five regions; North America, Europe, Asia Pacific, Middle East and Africa and Latin America.
Global Information Technology Market Share (%), by Geographical Region, 2024
In the expansive Global Information Technology Market, segmentation by geography offers critical insights into the diverse regional dynamics, trends, and opportunities shaping the industry's landscape across different continents and markets. North America stands as a prominent hub within this market, driven by technological innovation, robust digital infrastructure, and a mature IT ecosystem. The region boasts leading technology companies, research institutions, and venture capital investment, fostering a culture of innovation and entrepreneurship that fuels the development and adoption of cutting-edge IT solutions.
Europe represents another significant segment in the Global Information Technology Market, characterized by a diverse mix of established technology hubs, emerging startup ecosystems, and regulatory frameworks that influence market dynamics. Countries such as the United Kingdom, Germany, and France are at the forefront of IT innovation, driving advancements in areas such as cybersecurity, cloud computing, and artificial intelligence. Additionally, regulatory initiatives such as GDPR shape data privacy and cybersecurity practices, impacting the adoption and implementation of IT solutions across the region.
Asia Pacific emerges as a rapidly growing segment within the Global Information Technology Market, fueled by digital transformation initiatives, rising internet penetration, and growing demand for IT services and solutions. Countries such as China, India, and Japan are experiencing exponential growth in their IT sectors, driven by government investments, technology adoption in enterprises, and a burgeoning startup ecosystem. The region's vast population, coupled with increasing smartphone penetration and mobile internet usage, presents significant opportunities for IT companies to cater to the evolving needs of consumers and businesses alike.
The Middle East and Africa represent a segment of the Global Information Technology Market characterized by a mix of opportunities and challenges. While the region boasts significant growth potential fueled by digital infrastructure investments, economic diversification efforts, and increasing internet connectivity, it also faces barriers such as political instability, regulatory constraints, and infrastructure gaps that impact market growth and development. Nevertheless, countries such as the United Arab Emirates, Saudi Arabia, and South Africa are making strides in digital transformation, driving demand for IT solutions in sectors such as e-commerce, fintech, and smart cities.
Latin America rounds out the segmentation of the Global Information Technology Market, representing a diverse market landscape with varying levels of technological adoption and digital maturity across countries and regions. Brazil, Mexico, and Argentina are among the key markets driving IT growth in the region, fueled by factors such as urbanization, expanding middle-class populations, and government initiatives to promote digital inclusion and innovation. However, challenges such as economic volatility, regulatory complexities, and infrastructure limitations pose barriers to market expansion in some parts of the region.
Overall, segmentation by geography provides valuable insights into the multifaceted nature of the Global Information Technology Market, highlighting regional nuances, trends, and opportunities that shape the industry's evolution and growth trajectory worldwide. As technology continues to redefine industries, transform economies, and reshape societies, understanding and navigating the regional dynamics of the IT market are essential for businesses seeking to capitalize on emerging opportunities and drive innovation in a rapidly changing global landscape.
Market Trends
This report provides an in depth analysis of various factors that impact the dynamics of Global Information Technology Market. These factors include; Market Drivers, Restraints and Opportunities Analysis.
Drivers, Restraints and Opportunity Analysis
Drivers:
- Software-as-a-Service (SaaS)
- Digitalization of business processes
- Increasing demand for IT services
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Automation and robotics -Automation and robotics are pivotal elements reshaping the Global Information Technology (IT) Market, revolutionizing industries across sectors. In recent years, advancements in automation technologies, coupled with the proliferation of robotics, have fueled unprecedented levels of efficiency, productivity, and innovation. One of the primary areas where automation and robotics have made a significant impact is in manufacturing. Robotics solutions, including industrial robots, collaborative robots (cobots), and autonomous guided vehicles (AGVs), are increasingly deployed on factory floors to streamline production processes, enhance precision, and increase throughput. These technologies enable manufacturers to automate repetitive tasks, such as assembly, welding, and material handling, reducing labor costs, improving quality, and accelerating time-to-market for products.
Automation and robotics play a crucial role in driving operational efficiency and agility across various industries. In logistics and supply chain management, automation technologies such as warehouse automation systems, robotic pickers, and automated guided vehicles (AGVs) enable organizations to optimize inventory management, reduce order fulfillment times, and enhance distribution operations. By automating warehousing and logistics processes, companies can improve inventory accuracy, minimize errors, and meet customer demands more effectively, driving competitiveness and scalability in the global marketplace.
Automation and robotics are transforming the retail sector, enabling retailers to enhance customer experiences, optimize store operations, and improve inventory management. Retailers deploy automation solutions such as self-checkout systems, robotic stock replenishment, and automated inventory tracking to streamline store operations, reduce labor costs, and increase efficiency. Furthermore, in e-commerce fulfillment centers, robotics technologies play a crucial role in automating order picking, packing, and shipping processes, enabling online retailers to meet the growing demand for fast and accurate order fulfillment while maintaining cost-effectiveness and scalability.
Automation and robotics are driving innovation and transformation in the healthcare industry, revolutionizing patient care, medical diagnostics, and healthcare delivery. Robotics technologies such as surgical robots, robotic exoskeletons, and automated medication dispensing systems enable healthcare providers to perform minimally invasive surgeries, assist patients with mobility impairments, and improve medication management processes. Additionally, automation solutions such as telemedicine platforms, virtual health assistants, and remote patient monitoring systems facilitate remote healthcare delivery, expanding access to care and improving patient outcomes, particularly in underserved communities or remote regions.
In summary, automation and robotics are catalyzing profound changes in the Global Information Technology Market, enabling organizations to enhance productivity, streamline operations, and drive innovation across industries. As automation technologies continue to evolve and become more accessible, the adoption of robotics solutions is expected to accelerate, reshaping business models, workforce dynamics, and competitive landscapes in the digital economy. By embracing automation and robotics, organizations can unlock new opportunities for growth, efficiency, and value creation in today's rapidly evolving global marketplace.
Restraints:
- Cybersecurity threats
- Data privacy concerns
- Legacy systems integration
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High implementation costs -In the vast and dynamic Global Information Technology Market, high implementation costs stand out as a significant challenge faced by businesses seeking to adopt or upgrade their IT infrastructure and solutions. The investment required to implement new technologies, upgrade legacy systems, or scale IT operations can be substantial, encompassing expenses related to hardware, software, licensing fees, implementation services, training, and ongoing maintenance and support. For many organizations, especially small and medium-sized enterprises (SMEs) with limited budgets and resources, these upfront costs can present barriers to entry or hinder their ability to keep pace with technological advancements and market demands.
The high implementation costs associated with information technology projects can be attributed to various factors, including the complexity and scale of IT deployments, customization requirements, integration challenges, and the need for specialized expertise and resources. For example, implementing enterprise resource planning (ERP) systems, customer relationship management (CRM) software, or business intelligence (BI) solutions often involves extensive customization, data migration, and business process reengineering, which can drive up implementation costs and extend project timelines. Similarly, deploying infrastructure upgrades such as cloud computing, cybersecurity solutions, or data analytics platforms may require significant investments in hardware, software licenses, and IT infrastructure enhancements.
The total cost of ownership (TCO) for IT solutions goes beyond initial implementation costs to encompass ongoing expenses such as software maintenance, upgrades, support services, and training. These recurring costs can add up over time, further exacerbating the financial burden on organizations, particularly those operating on tight budgets or facing economic uncertainties. Additionally, the rapid pace of technological innovation and obsolescence in the IT industry means that organizations must continually invest in staying current with the latest technologies and trends, further driving up long-term IT expenditures.
The challenges posed by high implementation costs, organizations recognize the strategic importance of investing in information technology to drive innovation, improve operational efficiency, and gain competitive advantage in the digital economy. To mitigate the financial impact of IT investments, businesses are exploring various strategies such as phased implementations, vendor negotiations, leasing or subscription-based pricing models, outsourcing IT services, and leveraging open-source or cloud-based solutions. Additionally, government incentives, grants, and financing options may be available to support organizations, particularly SMEs, in overcoming financial barriers to IT adoption and digital transformation.
In conclusion, while high implementation costs remain a significant challenge in the Global Information Technology Market, businesses are exploring innovative approaches and strategies to overcome financial barriers and realize the benefits of IT investments. By carefully assessing their technology needs, evaluating total cost of ownership considerations, and leveraging available resources and support mechanisms, organizations can make informed decisions and investments that drive sustainable growth, agility, and competitiveness in an increasingly digital and interconnected world.
Opportunities:
- Big data analytics
- Blockchain technology
- 5G network infrastructure
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Hybrid work environments -The Global Information Technology Market is witnessing a significant transformation driven by the adoption of hybrid work environments. Hybrid work models, which blend remote and in-office work arrangements, have become increasingly prevalent as organizations adapt to the evolving demands of the digital era and the aftermath of the COVID-19 pandemic.
One of the key drivers behind the rise of hybrid work environments is the advancement of digital technologies. With the proliferation of cloud computing, collaboration tools, and communication platforms, employees can seamlessly collaborate and stay connected regardless of their physical location. This flexibility enables organizations to tap into a broader talent pool, enhance employee productivity, and achieve greater operational agility.
The adoption of hybrid work models as businesses prioritize employee safety and well-being. Remote work mandates during the pandemic forced organizations to reevaluate their traditional office-centric work practices and embrace remote work technologies. As a result, many companies have implemented hybrid work policies to accommodate employees' preferences for remote or in-office work while ensuring business continuity and operational efficiency.
Hybrid work environments also present opportunities for organizations to reimagine their workplace strategies and optimize resource utilization. By leveraging technology-enabled collaboration tools and flexible workspace solutions, companies can redesign office spaces to support collaboration, innovation, and employee well-being. Additionally, hybrid work models enable businesses to reduce overhead costs associated with maintaining large office spaces while empowering employees to work in environments that best suit their individual preferences and needs.
Transitioning to hybrid work environments also poses challenges for organizations, particularly in terms of cybersecurity and workforce management. As employees access corporate networks and data from remote locations, organizations must strengthen their cybersecurity measures to protect against evolving cyber threats and ensure data privacy and compliance. Furthermore, managing a distributed workforce requires effective communication, collaboration, and performance management strategies to maintain team cohesion and productivity.
In conclusion, the adoption of hybrid work environments is reshaping the Global Information Technology Market, driving demand for digital collaboration tools, cybersecurity solutions, and workforce management technologies. By embracing hybrid work models, organizations can unlock new opportunities for innovation, talent acquisition, and operational efficiency while addressing the evolving needs and preferences of employees in the digital age.
Competitive Landscape Analysis
Key players in Global Information Technology Market include.
- IBM Corporation
- Microsoft Corporation
- Apple Inc.
- Google LLC
- Cisco Systems, Inc.
- Dell Technologies Inc.
- Hewlett Packard Enterprise (HPE)
- Oracle Corporation
- Amazon Web Services (AWS)
- SAP SE
In this report, the profile of each market player provides following information:
- Company Overview and Product Portfolio
- Key Developments
- Financial Overview
- Strategies
- Company SWOT Analysis
- Introduction
- Research Objectives and Assumptions
- Research Methodology
- Abbreviations
- Market Definition & Study Scope
- Executive Summary
- Market Snapshot, By Type
- Market Snapshot, By End-User Industry
- Market Snapshot, By Region
- Global Information Technology Market Dynamics
- Drivers, Restraints and Opportunities
- Drivers
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Software-as-a-Service (SaaS)
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Digitalization of business processes
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Increasing demand for IT services
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Automation and robotics
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- Restraints
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Cybersecurity threats
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Data privacy concerns
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Legacy systems integration
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High implementation costs
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- Opportunities
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Big data analytics
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Blockchain technology
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5G network infrastructure
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Hybrid work environments
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- Drivers
- PEST Analysis
- Political Analysis
- Economic Analysis
- Social Analysis
- Technological Analysis
- Porter's Analysis
- Bargaining Power of Suppliers
- Bargaining Power of Buyers
- Threat of Substitutes
- Threat of New Entrants
- Competitive Rivalry
- Drivers, Restraints and Opportunities
- Market Segmentation
- Global Information Technology Market, By Type, 2021 - 2031 (USD Million)
- IT Services
- Computer Hardware
- Telecom
- Software Products
- Global Information Technology Market, By End-User Industry, 2021 - 2031 (USD Million)
- Financial Services
- Retail & Wholesale
- Manufacturing
- Healthcare
- Others
- Global Information Technology Market, By Geography, 2021 - 2031 (USD Million)
- North America
- United States
- Canada
- Europe
- Germany
- United Kingdom
- France
- Italy
- Spain
- Nordic
- Benelux
- Rest of Europe
- Asia Pacific
- Japan
- China
- India
- Australia & New Zealand
- South Korea ASEAN (Association of South East Asian Countries)
- Rest of Asia Pacific
- Middle East & Africa
- GCC
- Israel
- South Africa
- Rest of Middle East & Africa
- Latin America
- Brazil
- Mexico
- Argentina
- Rest of Latin America
- North America
- Global Information Technology Market, By Type, 2021 - 2031 (USD Million)
- Competitive Landscape
- Company Profiles
- IBM Corporation
- Microsoft Corporation
- Apple Inc.
- Google LLC
- Cisco Systems, Inc.
- Dell Technologies Inc.
- Hewlett Packard Enterprise (HPE)
- Oracle Corporation
- Amazon Web Services (AWS)
- SAP SE
- Company Profiles
- Analyst Views
- Future Outlook of the Market